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Material: Polypropylene (PP) & Plush Cloth Cover.Ideal for small or old pets and pets with arthritis.Upgraded cover, much thicker and more durable.Portable fleece covered polypropylene frame stairs.Comes with a removable and washable cover for indoor use
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We accept PayPal only. This ensure your complete protection and also allows us to track your order quicker and give you a better faster service. PayPal Cheque: Only once PayPal have notified us that your eCheque has cleared, we will dispatch the item/items. If you have any special requests, please send us a message before making the payment.
We ship to domestic United Kingdom as well as internationally.Items will be shipped within 1 business day after payment completed received.All item(S) will be shipped by Royal Mail Post office or international small packet serviceWe only dispatch items to you on Weekday. NOTE: Please check the parcel before sign for it ,If any problem with the parcel please mark on the signature that "Damaged when received" when signing it. Thank you.
Terms of sales
You must contact us by email if you wish to return items to us, or if there is a problem with your order. Please choose the topic I have a question about using my item or I want to send the seller a message in your Purchase History to tell us your problem or request a return and we respond as quickly as possible.You have the right to cancel your order. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Goods will only be accepted for return if they are received back to us within this time, unless we have notified you otherwise.Returned items should be unused and must be returned in the original packaging. We will issue a full refund on receipt, excluding the original delivery charge. Or if preferred, we will exchange the item.In order for us to process your refund swiftly, please provide your ID, address, and order ID inside your package, along with a note explaining the reason for return and/or the nature of any fault(s).The cost of returning the item to us is your responsibility - delivery charges are only refundable where goods are faulty or wrong received.NOTE: Please check the parcel before sign for it ,If any problem with the parcel please mark on the signature that "Damaged when received" when signing it. Thank you.
All items for sale are stocked in our UK warehouse.Our products are fully approved for UK use.Emails will be responded to within 24 hours (Except Sunday).
It is our aim to answer all queries within 1 working day. We are here to help and assist you and if you have any questions or queries, please contact us through system or our registered email address. Buyer should fullfill the completed payment within 7 days of bid or bid closed, otherwise unpaid dispute would be filed .We don't combine the shipping fees, but would offer discount for multiple items.